It was a pleasure working with you on the Confined Space Seminar. Your presentation style was well received by the plant personnel and I personally appreciate the manner in which you kept everyone interested and participating.
You certainly cleared up any misconceptions we had and provided extremely clear answers to everyone’s questions. I would not hesitate to call you in to assist in the future when we have a need for training.
Thanks for providing your expertise.
Director, Corporate Health and Safety, Pepsi-Cola General Bottlers, Inc. December 1996
I wanted to take a moment to thank you for another job well done. As always you provided an excellent, well rounded training class that was thoroughly enjoyed by all who attended. Upon completion of the class, I held a follow up meeting with all members of the site emergency response team. The meeting was intended to get feedback on the course. The response I got did not surprise me in the least. When asked what they thought about the training class, the team responded with comments such as “He was a very knowledgeable and interesting instructor”, “It was great to be learning and having a good time doing it”, and “I feel comfortable now about handling some of the problems we may have to face”.
Safety Associate, W. L. Gore & Associates, Inc. April 1996
Customer focus is a claim of almost every provider of services these days. As a consequence, we have come to expect to hear the term but seldom are we pleasantly surprised by what is actually delivered. However, in the case of FIRECON and Craig Schroll, the customer will be very pleased by the service provided.
At SmithKline Beecham Pharmaceuticals, I have used FIRECON for both spill response and incident command training. In both of these critical training courses the quality, usefulness and promised deliverables greatly exceeded my expectations.
Manager, Safety & Health, US, SmithKline Beecham Pharmaceuticals, November 1995
Thank you again for the fine job you have done on the training you recently put on for our Fire Brigade. I believe they learned quite a bit and found the class to be enjoyable. I received nothing but positive feedback from those who attended the training (my Manager included). Your training class for Confined Space Rescue was well received and all of the participants benefited greatly from the experience. I found the class to be well organized and the pace of the class went along very smoothly for the entire duration of the class. My thanks also for the many Entrant/Attendant classes you presented last year.
Safety and Health Supervisor, General Chemical, May 1995
On behalf of all the employees at Atlantic Electric who have had the opportunity to attend your Confined Space training, I would like to thank you for the professionalism, excellent training agenda and delivery, and flexibility in scheduling that you have offered.
We have had numerous training programs presented throughout the years and very few, if any, received the positive comments that yours received from the participants. The Rescue module that was delivered to the power plant personnel was one of the most thorough, well prepared and delivered programs I have ever seen. The comments we got from the participants was that it was the best training they have ever received.
Safety Coordinator, Atlantic Electric, October 1994
I certainly want to thank you and your company for working with us in pulling this rescue team training off. I really appreciate you coming to bat for us in a project of this magnitude. Getting all of our people trained at all of our respective sites on such spur-of-the-moment time frames just really flabbergasts not only myself, but also a lot of maintenance superintendents and site training coordinators. Especially with the pretty-much inflexible schedule that you are dictated to operate under. Everybody that I’ve come across at the various sites I’ve been to have just raved about not only the class, but also about the intense hands-on practice sessions in real world conditions. You’ve left not only quite an impression, but also quite a standard, that now we, in our department, have to live up to. Again, thanks very much for a heck of a job in meeting and dealing with our needs.
Senior Industrial Safety Instructor, Consumers Power Company, March 1994
I would like to take this opportunity to thank you for the services you recently performed concerning training for confined space entry. As with other training programs you have provided for us, this program was of a very professional nature and met or exceeded all of our expectations in both the preparation and presentation of the course. I've heard several comments from people that have attended the course concerning your dedication and ability to successfully present the material both to supervisors and craftsmen. It is clear that our people have a lot of faith in your expertise and hold your training programs in high regard.
Manager of Maintenance, Lukens Steel Company, September 1993
I wanted to take this opportunity to let you know how pleased I was with the course, “First Responder to Hazardous Materials Incidents Awareness”, which you presented to our personnel. The course was very well received as evidenced by the numerous positive comments that I have heard. The course contents coupled with your teaching style led to a greater awareness for all in attendance. The information you presented along with the way you answered the numerous questions asked convinced all in attendance that you are truly a professional in your field. I would highly recommend this course to any interested parties.
Safety Coordinator, Harrisburg Hospital, October 1992
I would like to thank you for the development of an excellent site-specific training program to get us in compliance with the SARA Title III requirements. I am sure our hazardous materials response team will retain your valued instruction because of the innovative ideas and the use of training aids directly related to our chemicals. Your informative manner and recommendations reflect a strong background and experience in this field. I am looking forward to working with you again in the future.
Manager, Energy, Safety, Security and Environmental Affairs, Alumax Mill Products, Inc., August 1988
Let me take this opportunity on behalf of Offset Paperback to express our appreciation for a job well done. The Fire Brigade training you provided to us was of the highest quality and professionalism.
Most companies promise more than they can deliver, however, in your case you delivered more than you promised.
I was especially impressed with your ability to hold the participants interest and move the different segments along proficiently.
I have had nothing but good remarks from those who participated. We are looking forward to utilizing your services again.
Safety & Health Manager, Offset Paperback Manufacturers, Inc., September 1987
We have been very pleased with your services. Your training presentation on Confined Space Entry was very well presented and quite informative for our employees that have to enter confined spaces as part of their routine duties. I have received positive feedback from a number of employees that completed the training. Again, thank you for the presentation of your program. It was done in a very professional manner.
Safety Director, Warner-Lambert Company, June 1988
Thank you for conducting our Hazardous Waste and Hazardous Materials Emergency Response training. These training sessions were very informative and professionally facilitated. I received positive feedback from the people who attended these sessions. As we continue to update our program and educate our employees, we would like to use the knowledge and expertise that FIRECON can provide for us.
Safety Supervisor, Caterpillar Inc., February 1991
I would like to express the appreciation of myself, our emergency brigade officers and the management of Drakenfeld for your help and training of the emergency brigade officers. The professionalism and style which you exhibit certainly enhances the learning of students, and I am especially impressed with your ability to hold the participants’ interest during the training programs.
Based on our experience with your company, I have and will continue to recommend FIRECON to my associates in the fire protection field.
Emergency Brigade Chief, Drakenfeld Colors, April 1988
All too often a job well done seems to go without comment. In this case we at B. F. Goodrich Company would like to say how much we appreciate all you have done for our Fire Brigade Program.
Many of the members seek me out after one of your classes to tell me how much they got out of the session. The professionalism and style you and your associates exhibit certainly enhances the learning of the students.
Your work with us to develop our operations manual was invaluable. Our corporate office has told us that it is the best prepared and most thorough manual of all the tire plants.
I will certainly be recommending your company to any of my associates in the fire protection field. Thank you again for your support in our program.
Fire Brigade Coordinator, B. F. Goodrich Company, October 1985
It has been my pleasure to measure the attitude, dedication and accomplishments of FIRECON to be of the highest degree. I have found FIRECON to offer fair pricing, quality workmanship, courteous service and personal attention to all our requests.
Safety Manager, KD Tools, Inc., January 1988
FIRECON has conducted extremely well organized and professional quality fire training for or organization.
Standards Coordinator, Mobil Pipe Line Company, October 1986
Thanks for the fine job in helping with our fire safety layout and program.
Building Services Manager, Lancaster Newspapers, Inc., December 1987